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Apple subscription was canceled however it is still active on account

Local Performer

i canceled my apple subscription in order to get family plan through pandora.  the apple subscription was due to expire yesterday.  according to apple, the subscription is cancelled.  but when i log into pandora, it continues to indicate an active apple subscription.  what to do?  there is no option in pandora to upgrade since it still recognizes the apple subscription.  thanks 

Moderator Edit: Edited title for clarity

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Community Manager
Community Manager

@pbloomjr1 I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

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