Billed by Apple - Charged wrong amount

[Jodydody]

How do I found out why I was billed 37.60 when it has been 12.99

[AdamPandora]

@Jodydody I'm showing your account is currently upgraded to Pandora Premium through Apple.

To clarify, were you billed $37.60 by Apple?

Let me know.

[Jodydody]

Yes that is way I am questioning Pandora Preminm should only be $10.99 can you send me something showing what I was charged


Jolene Miller

[AdamPandora · Accepted solution]

@Jodydody Unfortunately, I can't manage this directly on my end as we don't have access to the Apple billing system.

If you're seeing an incorrect charge made on your account by Apple, you'll need to contact Apple support for more assistance.

I hope this is helpful.

[RickyBishop]

I need to set up a new payment plan ! Apple is charging me $54 to pay you $6 

[AdamPandora]

@RickyBishop I do see your account is currently upgraded through Apple.

Unfortunately, I can't manage this directly on my end as we don't have access to the Apple billing system.

If you're still having trouble, you'll need to contact Apple support for more assistance.

I hope this is helpful.