cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blackhawk Gift Card: Unable to redeem

Roadblock161
Local Performer

Hey there! I have a $10 gift card for Pandora through Black Hawk and cannot redeem on the settings page or when trying to subscribe to either Pandora plan in the "Upgrade" section. It has been about a week since I last posted asking about how to redeem this gift card but realize the promotional 30-day free period could be why I do not have a gift card option on payment screen.

Currently I only see Credit Card or PayPal options on the payment screen, which has me guessing that there is a prerequisite that has not been met. I would prefer to not have a debit card on file as the gift card is meant to be the exclusive payment method.

Thanks!

Moderator Edit: Changing title for clarity

Labels (1)
0 Kudos
1 Reply

TannerPandora
Moderator
Moderator

Hi @Roadblock161 

Welcome to community!

Sorry for any trouble redeeming you gift card. To further assist, I've escalated your post to our Pandora Care team. They'll follow up with you through the email associated with your Pandora account. Please be on the look out for their reply.

Thanks for your patience in the meantime. 🎧


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

0 Kudos