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Bought Premium through Apple but still shows Plus

dd4lall
Underground

Changed subscription from plus to premium on iTunes. iTunes says I'm on premium now however when I log in my account still says plus. Called their customer care and she said everything transferred on their end.

 

Moderator Edit: Edited title for clarity

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3 Replies

AdamPandora
Community Manager
Community Manager

@dd4lall Our support team took a look and mentioned they do see your account is upgraded to Pandora Premium.

If you are still running into issues with this, I recommend signing out of your account, and then signing back in to see if that helps.

Let me know how it goes.


Adam | Community Moderator
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dd4lall
Underground
Sent and email to support yesterday and 2 hours later I received and email saying that my premium account is activated.

AdamPandora
Community Manager
Community Manager

@dd4lall Success! 

Hope we continue to see you around the community 🎧


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.9.24)