Cancel subscription (don't remember email address)

[Tashacornwell]

I don't remember my premium account that was a attached to my visa card. I would like to cancel my premium account and detach it to the Pandora account it is currently paying for that I can't access.

[AdamPandora · Accepted solution]

@Tashacornwell I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Tashacornwell]

I have a premium account that I am paying for but don't remember which email I have it under.

[AdamPandora]

@Tashacornwell I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

[monica2790]

i have a premium account that i cant remember the email to it was on a trial basis from t mobile i believe but i cant seem to remember what the email was for it and i really want this to be cancelled because ive been paying for it and i dont use it 

[AdamPandora]

@monica2790 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!