I don't remember my premium account that was a attached to my visa card. I would like to cancel my premium account and detach it to the Pandora account it is currently paying for that I can't access.
@Tashacornwell I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
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@Tashacornwell I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
>>Check out: The Listener Lounge: April 2024
>>Visit New Music: Picks of the Week (05.06.24)
I have a premium account that I am paying for but don't remember which email I have it under.
@Tashacornwell I do see you have an open case with our support team regarding this issue.
If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.
Thanks for being a part of the Community!
>>Check out: The Listener Lounge: April 2024
>>Visit New Music: Picks of the Week (05.06.24)
i have a premium account that i cant remember the email to it was on a trial basis from t mobile i believe but i cant seem to remember what the email was for it and i really want this to be cancelled because ive been paying for it and i dont use it
@monica2790 I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
>>Check out: The Listener Lounge: April 2024
>>Visit New Music: Picks of the Week (05.06.24)
Hi Everyone,
I know I created a new email account 2.5 months ago to get a 2 month free trial. I just noticed my credit card was billed $10.99.
Problem is I have no idea what the email address is. I dont want to go to the trouble of asking my credit card company for a new credit card number.
How do I figure out how to cancel this (and if I have to, find out what email address it is being billed under)
Thank you
Andrew M
@AndrewM72 I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
>>Check out: The Listener Lounge: April 2024
>>Visit New Music: Picks of the Week (05.06.24)