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Cancel subscription (don't remember email address)

Tashacornwell
Local Performer

I don't remember my premium account that was a attached to my visa card. I would like to cancel my premium account and detach it to the Pandora account it is currently paying for that I can't access.

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AdamPandora
Moderator
Moderator

@Tashacornwell I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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3 Replies

AdamPandora
Moderator
Moderator

@Tashacornwell I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Tashacornwell
Local Performer

I have a premium account that I am paying for but don't remember which email I have it under.

 

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AdamPandora
Moderator
Moderator

@Tashacornwell I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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