Canceled but still getting charged

[Christi24]

I have tried to cancel Pandora due to the ridiculous changes they have made including taking away what we had then trying to force us to pay more to get the same thing we already had. Plus adding all the ads and forcing us to listen to music i don't like. Just really awful. Now I've canceled but you keep taking money out of my account. I need this to end. 

Moderator Edit: Edited title for clarity

[AdamPandora]

@Christi24 Thank you for sharing your feedback on the community.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!