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Canceling a trial subscription

Jle
Local Performer

How to cancel a trial subscription before it automatically renews

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3 Replies

AdamPandora
Community Manager
Community Manager

@Jle I'm not showing the Pandora account connected to your Community profile is currently upgraded.

This being said, I do see you have an open case with our support team regarding this issue.

Please make sure to keep an eye out for their email reply, and they will be happy to further assist.

Thanks for being a part of the Community!

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Harleydave1991
Local Performer

I signed up gor free 30 day upgrade but i wish to delete it.

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AlyssaPandora
Community Manager
Community Manager

Hi there, @Harleydave1991. 👋

Thanks so much for posting about this. I've created a ticket with our support team to help out with this. Someone will reach out to you privately via email to assist with managing your free 30-day trial.

If you don't see the email soon, don't forget to check your spam / junk folder to make sure it didn't end up there. 🎧

Alyssa | Community Manager
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