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Card got compromised

LanieAsh
Local Performer

My card got compromised and my payment for the subscription comes out on the 1st and I won't have the money since they stole all of it. Can Pandora delay my payment until I get the cash back into my bank? If so, who or how do I contact them directly to let them know? 

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AdamPandora
Moderator
Moderator

@LanieAsh It looks like your account is upgraded through Google Play.

We have limited access to Google Play's billing system and are unable to manage this from our end.

You'll need to contact the Google Play support team for further assistance.

Hope this helps.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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AdamPandora
Moderator
Moderator

@LanieAsh It looks like your account is upgraded through Google Play.

We have limited access to Google Play's billing system and are unable to manage this from our end.

You'll need to contact the Google Play support team for further assistance.

Hope this helps.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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