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Changing payment

Nuqi2010
Casual Fan

This is so dumb and complicated! and I feel that this is being done so you cant change or delete  your payment method but I have a trick for that. I just reported my deebit card stolen and ordered a new card! Dont have time for these games! This shouldnt be so hard to do! Pandora's Radio needs to do better than this! 

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AdamPandora
Community Manager
Community Manager

@Nuqi2010 Sorry for the trouble you are having updating your billing information.

I do see you've submitted a message to our support team through our help page.

To help avoid any confusion or crossed communication between multiple agents and the community, I recommend working directly with the support agent through the email case that will be created for you.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (5.26.26)

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1 Reply

AdamPandora
Community Manager
Community Manager

@Nuqi2010 Sorry for the trouble you are having updating your billing information.

I do see you've submitted a message to our support team through our help page.

To help avoid any confusion or crossed communication between multiple agents and the community, I recommend working directly with the support agent through the email case that will be created for you.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (5.26.26)