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Charges for inactive account

renatarojo
Local Performer

After hours looking for old email passwords and multiple exchanges with my bank and google customer service I have finally found this pandora account which has been billing me for an unused premium account since 2022. 

Please I am begging that someone help me resolve this issue and get me a refund. 

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AdamPandora
Community Manager
Community Manager

@renatarojo I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.8.25)

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AdamPandora
Community Manager
Community Manager

@renatarojo I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.8.25)
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