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Converting existing accounts to family plan

Technodisiac
Local Performer

Hello friends. My wife and I both have individual Pandora Plus plans.  Our kid has a free plan. I would like to convert all of our plans into one family plan. How does billing work for that two annual paid Plus accounts that we still have time on?  Will signing up for Family come with a discount or will credit be given back on the Plus plans once we add them to Family?

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1 Reply

AdamPandora
Community Manager
Community Manager

@Technodisiac Since this involves multiple upgraded accounts, I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
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