Error: "Subscriptions are unavailable right now. Please try again later."

[GRising]

Still Getting Ads after paying with Apple subscription

Upgraded to Pandora Plus but I am still getting ads.  I have logged out and changed my password and logged back in but still getting ads. Can someone rectify this for me? Thanks!

Moderator Edit: Edited title for clarity

[AdamPandora]

@GRising I moved your post over to this existing thread: Still getting ads with subscription through Apple

If you were charged within the last month for a subscription to Pandora through Apple and are still hearing ads, you should be able to use the following steps to get your subscription activated and returned to your account:

1. Start by opening the Pandora app on your iOS device, and going to the Profile tab.
2. Select Upgrade.
3. Scroll to the very bottom of the screen and tap Retrieve Your Subscription. You may need to enter your iTunes password to confirm.

This should reapply your subscription to your account.

Let me know how it goes.

[GRising]

Hi, I did this but I keep getting the notification "Subscriptions are unavailable" so what's the next step?

[AdamPandora]

@GRising Can you please do me a favor and send me a screenshot of the error you are seeing?

Thanks for working with me on this. 🤝

[GRising]

Here's the screenshot you requested

[AdamPandora]

Thanks for sending this over, @GRising. 

I am going to send you a private message with additional information around this.

Please reply back to that message if you have any other questions.

[Osbornl1]

I’m not able to get my subscription back and my downloads are all gone for offline play. 

[AdamPandora]

@Osbornl1 I moved your post over to this existing thread: Still getting ads with subscription through Apple

If you were charged within the last month for a subscription to Pandora through Apple and are still hearing ads, you should be able to use the following steps to get your subscription activated and returned to your account:

1. Start by opening the Pandora app on your iOS device, and going to the Profile tab.
2. Select Upgrade.
3. Scroll to the very bottom of the screen and tap Retrieve Your Subscription. You may need to enter your iTunes password to confirm.

This should reapply your subscription to your account.

Let me know how it goes.

[Osbornl1]

That didn’t work it says subscription is unavailable right now. I’ve uninstalled and reinstalled restarted my phone etc. 

[AdamPandora]

@Osbornl1 Can you please do me a favor and send me a screenshot of the error you are seeing?

Thanks for working with me on this. 🤝

[Kd82]

I'm getting the same thing and would also like to know what to dobc these freaking Ads are on my last nerve lol !!

[AdamPandora]

@Kd82 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!