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Family plan not auto-renewing

LacesFowler
Local Performer

I too am having to update my card and re add my entire family every month. I’m to the point of going to a competitor to not have to deal with this monthly. So frustrating 

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AdamPandora
Community Manager
Community Manager

@LacesFowler I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)

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AdamPandora
Community Manager
Community Manager

@LacesFowler I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)
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