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Find renewal expiration date

TeeDon
Local Performer

don’t have a computer 

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AdamPandora
Community Manager
Community Manager

@TeeDon Nice to see you around the community.

It looks like your account is currently upgraded through Apple.

Unfortunately, I can't manage this directly on my end as we don't have access to the Apple billing system.

If you're still having trouble, you'll need to contact Apple support for more assistance.

I hope this is helpful.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (1.21.26)

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AdamPandora
Community Manager
Community Manager

@TeeDon Nice to see you around the community.

It looks like your account is currently upgraded through Apple.

Unfortunately, I can't manage this directly on my end as we don't have access to the Apple billing system.

If you're still having trouble, you'll need to contact Apple support for more assistance.

I hope this is helpful.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (1.21.26)
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TeeDon
Local Performer
Could I change from apple to directly to pandora..??
Sent from my iPhone
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AdamPandora
Community Manager
Community Manager

@TeeDon Yes, however since your subscription is being processed through your Apple ID, you will need to cancel that subscription via Apple and then wait for it to expire. Please check out Apple's cancellation steps for more info on how to manage your subscription.

If you have any trouble with these steps, please contact the Apple support team and they should be able to help you.

Once you start hearing ads on your account, you can then upgrade directly through the Pandora website with a credit card or PayPal account.

Hope this helps!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (1.21.26)
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