Fitbit - Free subscription

[Ericam]

I got a sense fitbit today and activated the free 6 month premium subscription however when I log on to my account it says I need to upgrade still. I've contacted Google and the subscription is active,fitbit wasn't much help either. Anyone have this problem and how was it fixed.

[AdamPandora]

@Ericam I am not familiar with this promotion, and from my end, it looks like the Pandora account connected to your Community profile is still set up with the free service.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!