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Getting ads after paying for subscription

Ang789
Local Performer

Paid for $12.99 membership through the App Store and its not recognized by pandora.

 

Moderator Edit: Edited title for clarity

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Re: Getting ads after paying for subscription with Apple

AdamPandora
Moderator
Moderator

@Ang789 Could you confirm that you are logged into your upgraded account on your device?

Sometimes, it may help to sign out of Pandora, and then sign back in using the email address associated with your upgraded account.

If you are still seeing ads after confirming you are logged in with the correct address, can you tell me a bit more about the advertising you are seeing?

Is it for a specific brand or artist? Are you hearing them while listening to podcasts?

Let me know.

Adam | Community Moderator

Let's share music in the Playlist Swap

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