Gift subscription wasn't received after purchasing

[PoodleMomma]

I was a member thru iTunes but could not change my subscription to family plan, so I cancelled that subscription and created a new one thru pandora.  Now I cannot logout of my old and into my new account.  I also sent a subscription gift and was notified it was complete but they have still not received the gift.

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@PoodleMomma I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!