I want to cancel my subscription.

[OliverBust]

Im trying to follow the instructions but it doesnt help and I just cant cancel my subscription. Please help me to cancel it. 

[AdamPandora · Accepted solution]

@OliverBust It looks like your account is upgraded via Google Play.

Check out this thread for instructions on how you can cancel your subscription through Google Play: Manage subscription: Google Play

Hope this helps!

[Jadira1724]

I want to cancel my subscription 

[AdamPandora]

@Jadira1724 It looks like your account is upgraded via Apple.

You can find instructions on how to cancel your subscription here.

Hope this helps!

[Jkstyle71]

It says through Google play but not shows anywhere a subscription only YouTube that's it!

[AdamPandora]

@Jkstyle71 I do see your subscription is upgraded through Google Play.

As long as you are signed into the same Google Play account on your device that was used to purchase the subscription, you should be able to cancel with these instructions: Manage subscription: Google Play

In the meantime, I have also created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience!

[jaimeacabungcal]

Please, cancel my subscription.  I didn't make any request to upgrade my subscription. I just want to cancel it.

Moderator Edit: Format

[AdamPandora]

@jaimeacabungcal It looks like your account is upgraded directly through Pandora.

Check out this thread for instructions on how to cancel: Manage subscription: Direct Billed

Hope this helps!