Missed notification for Auto-renew on subscription

[budokaZ3R0]

I did not see a notification that auto-renew was occurring, but did not want to continue my annual subscription.  I was set to end 02/16/2025, but I was then charged on 02/17/2025, extending it until 2026.

I have cancelled my subscription to make sure this doesn't happen again, but I would like help being refunded for the auto-renewal that just went through

[AdamPandora · Accepted solution]

@budokaZ3R0 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!