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My subscription is wrong

Lucy111203
Casual Fan

Throughout Pandora extreme problem. My subscription is wrong. I’m supposed to have premium plus. I followed all the steps except for the deletion of my double entry of songs. Must subscription status needs to be changed. This problem was told to me to be a back end disaster! help!

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AdamPandora
Community Manager
Community Manager

@Lucy111203 Sorry for the trouble you are having with your subscription.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
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