No access to account I need to cancel

[Deb2025]

I need to cancel my subscription. The email I used to create my account is no longer in use therefore I can’t access my profile to cancel it. I need help. P.s.  I followed the instructions provided but I no longer have that email address to reset password

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@Deb2025 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!