We are aware of an issue that may be affecting your ability to use www.pandora.com on web. Our engineers are aware of this and are working on it. Thanks for your patience in the meantime.
I've been trying to cancel my subscription for days, it doesnt even show my subscription in my google play subs even though im set to be billed for it tomorrow, why do they not have a way to contact their customer support?
Moderator Edit: Edited title for clarity
I'm having this same problem! Everywhere I look says I have pandora plus through Google play, but every time I look on Google play, I just get sent to the app. Cancel my subscription already!
I had pandora plus, and was happy with it, canceled the service for a few months, went back to resume my service, and got premium somehow, now it keeps playing songs I don't want, then it says if I want to cancel the service I have to go through Google play, where it doesn't show any subscriptions, I only use one account for pandora
My guess is your subscription was purchased using a different Google Play account than the one you are currently logged in with on your Android device.
This being said, I am going to have someone from our support team reach out to you privately via email to help look into this further.
Please keep an eye out for their message.
I''ve been trying for about an hour to cancel my Pandora Service. Can't cancel through Pandora, can't cancel through Google Play (says I do not have any subscriptions) and AMEX says I need to cancel with the vendor directly (pandora). WHy isnt there a PHONE NUMBER we can call to simply cancel an account instead of running all over the place. GRRRRRRR!!!!