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No subscription showing in settings to cancel

Ebicoo
Local Performer

Would like to cancel my membership cannot locate where or how

Labels (2)
0 Kudos
44 Replies

jok147
Local Performer

My financial situation has changed and I need to cut costs.  I need to cancel my subscription but am unable to find out how.    Need some assistance!

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AdamPandora
Moderator
Moderator

@jok147 The Pandora account associated with your community profile is not currently upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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EdlynIdette
Local Performer

I unlocked a free trial subscription on Pandora and am having a very hard time takeing it off. I got it 1 day ago. How do I unsubscribe? HELP!

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AdamPandora
Moderator
Moderator

@EdlynIdette I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

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EdlynIdette
Local Performer

I never received an email regarding this issue.. What else can I do?

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