No subscription showing in settings to cancel

[Ebicoo]

Would like to cancel my membership cannot locate where or how

[jennicesv]

This is the same message you send to many other people for years as it appears exactly the same on your community board. I have received no outreach from anyone. I will call my credit card company to have them reject billing from Pandora. This is obviously a big problem and a scam.

[AdamPandora]

@jennicesv It looks like our support team sent you an email on 12/26/24.

You may want to check your spam folder to ensure their messages aren't getting filtered out.

If you still aren't seeing their email on your end, please submit a message through our help page here for further assistance.

Thanks for being a part of the community! 

[123411]

I want to go back to the free service 

[AdamPandora]

@123411 The Pandora account associated with your community profile is not currently upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!