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Not receiving Pandora Premium

fjc85546
Local Performer

Paid for pandora premium and I'm not getting it

 

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@fjc85546 I checked in with our support team, and it doesn't appear the Pandora account you are writing in from (the one also connected to your community profile) has ever been upgraded.

Is it possible your upgraded account is registered under a different email address? 

If so, try signing out of Pandora, and signing back in using the email address associated with your upgraded account.

Let me know how it goes.


Adam | Community Moderator
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