cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pandora Trial Disappeared after Upgrading

Awow
Local Performer

I just got the pandora plus trial and within 5 minutes it disappeared what happen

 

Moderator Edit: Changed title for clarity

Labels (2)
0 Kudos
1 Reply

AlyssaPandora
Community Manager
Community Manager

Hi @Awow!

Based on your post, it sounds like you initiated a complimentary session of Pandora Premium as the average length of your complimentary session may fluctuate. Then, you may have upgraded to a free trial of Pandora Plus.

You can find out more information about how Pandora Premium sessions work here.

++

You can double check to make sure that your free trial of Pandora Plus is active from your mobile device.

If you visit your settings, you can see which free trial or paid subscription you're currently upgraded to.

  • Click on your Profile icon in the bottom right-hand corner on your mobile device
  • Scroll down to Subscription
  • From the Subscription tab you should be able to view your account subscription status

Let me know if this helps!

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (04.09.24)
0 Kudos