Payment not going through

[piercedfreak]

I got an email telling me my payment needed to be updated, but my card is valid, and works fine. I had this problem last month too. I had to try like 50 times to get it to go through last month. I do not feel like sitting, and doing that this time. Any ideas what to do now?

[AdamPandora · Accepted solution]

@piercedfreak I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!