Refund Request: Unrequested Plan Change

[rachelmross22]

Hi there, 

My plan was unexpectedly changed to the $10 a month from the $5 per month, without a request to do so. I selected to return to the $5 a month plan. However, I would like a refund regarding the difference that I was charged. 

Thank you, 
Rachel

[AdamPandora]

@rachelmross22 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!