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Refund Request: Unrequested Plan Change

rachelmross22
Local Performer

Hi there, 

My plan was unexpectedly changed to the $10 a month from the $5 per month, without a request to do so. I selected to return to the $5 a month plan. However, I would like a refund regarding the difference that I was charged. 

Thank you, 
Rachel

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1 Reply

AdamPandora
Community Manager
Community Manager

@rachelmross22 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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