Remove gift subscription that was redeemed on my account

[DouglasR]

Plus is terrible I want to go back to free but used a gift card to pay. Will I get a refund?

I received a gift card to Pandora and deeply regret using it.  I was only signed up for five minutes when I discovered the thing I did all the time on free, listening on two devices isn't allowed on plus.  It was a regular thing to turn music on for my elderly mother when I left the house and wanted Pandora in the car.  Your solution is a way overpriced $18.00 a month for a family plan. Screw that.  I'll put up with ads. How can I get the refund.

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@DouglasR I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!