cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Still getting ads when paying for a subscription

Hoffy
Local Performer

Why am I getting ads all of a sudden when I pay for a subscription so that I don't have ads?

Labels (1)
0 Kudos
1 Solution

Accepted Solutions

AdamPandora
Community Manager
Community Manager

@Hoffy The Pandora account associated with your community profile is not currently upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)

View solution in original post

0 Kudos
1 Reply

AdamPandora
Community Manager
Community Manager

@Hoffy The Pandora account associated with your community profile is not currently upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)
0 Kudos