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Still hearing ads with Pandora Plus

Cmwinteriors
Local Performer

I have payed the fee but still receiving ads when i search an artist and play.  Plus subscription.  

Labels (1)
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67 Replies

alexanderCreati
Local Performer
  • I thought joining Pandora would get rid of the ads. Foolish thinking.
    All it does is just give me an opportunity to spend more money to get rid of the ads… And on, and on, and on…
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AdamPandora
Moderator
Moderator

@alexanderCreati I moved your post over to this existing thread: Still hearing ads with Pandora Plus

I'm showing your account is currently upgraded to Pandora Plus.

It looks like these advertisements are getting triggered when you attempt to stream on demand content.

Since the ability to stream content on demand is only an option with Pandora Premium, you will first need to watch an ad in order to do so with your Pandora Plus subscription.

For a complete explanation, check out the accepted solution to this thread.

Hope this helps! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

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kristinecomal
Local Performer

My account shows Pandora Plus but I am still seeing ads.  Why?

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AdamPandora
Moderator
Moderator

@kristinecomal I moved your post over to this existing thread: Still hearing ads with Pandora Plus

It looks like these advertisements are getting triggered when you attempt to stream on demand content.

Since the ability to stream content on demand is only an option with Pandora Premium, you will first need to watch an ad in order to do so with your Pandora Plus subscription.

For a complete explanation, check out the accepted solution to this thread.

Hope this helps! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Missled2022
Local Performer

I have the same issue regardless of how many times I log out and back in again. I will be cancelling and migrating to a competitor.

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AdamPandora
Moderator
Moderator

@Missled2022 I moved your post over to this existing thread: Still hearing ads with Pandora Plus

It looks like these advertisements are getting triggered when you attempt to stream on demand content.

Since the ability to stream content on demand is only an option with Pandora Premium, you will first need to watch an ad in order to do so with your Pandora Plus subscription.

For a complete explanation, check out the accepted solution to this thread.

Hope this helps! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Tikag8890
Local Performer

Why am I paying for a subscription and still not able to play a song I want? I keep getting ads and it’s not showing that I paid for subscription 

0 Kudos

AdamPandora
Moderator
Moderator

@Tikag8890 I moved your post over to this existing thread: Still hearing ads with Pandora Plus

It looks like these advertisements are getting triggered when you attempt to stream on demand content.

Since the ability to stream content on demand is only an option with Pandora Premium, you will first need to watch an ad in order to do so with your Pandora Plus subscription.

For a complete explanation, check out the accepted solution to this thread.

Hope this helps! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

RealJohnnyG
Local Performer

I am on a mac pro and my mobile devise is an android the GD upgrade is not functioning on either devise. Fix it or freeze my up grade until you do. I pid for unlimited and no dam ads, this is what I expect and is well within my rights lawfully

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AdamPandora
Moderator
Moderator

@RealJohnnyG I moved your post over to this existing thread: Still hearing ads with Pandora Plus

It looks like these advertisements are getting triggered when you attempt to stream on demand content.

Since the ability to stream content on demand is only an option with Pandora Premium, you will first need to watch an ad in order to do so with your Pandora Plus subscription.

For a complete explanation, check out the accepted solution to this thread.

Hope this helps! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

lbench02
Local Performer

Can I upgrade through Amazon? How much? 

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AdamPandora
Moderator
Moderator

@lbench02 Pandora Plus is $4.99 USD monthly when purchased through Amazon. Taxes may also apply to these fees depending on local tax laws in your area.

This being said, I do see you were able to upgrade to Pandora Plus directly through our website.

Were you looking to cancel that subscription, and upgrade through Amazon instead?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Tfr4real
Local Performer

I recently bought the 4.99$ Pandora plus subscription but it still asks me to watch an ad to listen to whatever music I want how do I fix this?

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AdamPandora
Moderator
Moderator

@Tfr4real I moved your post over to this existing thread: Still hearing ads with Pandora Plus

It looks like these advertisements are getting triggered when you attempt to stream on demand content.

Since the ability to stream content on demand is only an option with Pandora Premium, you will first need to watch an ad in order to do so with your Pandora Plus subscription.

For a complete explanation, check out the accepted solution to this thread.

Hope this helps! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

AleshaDanae1945
Local Performer

My Pandora plus isn't working, sitting my music collections, nor letting me play individual songs I've searched. I've been paid for my upgrade almost a week ago

0 Kudos

AdamPandora
Moderator
Moderator

@AleshaDanae1945 I moved your post over to this existing thread: Still hearing ads with Pandora Plus

It looks like these advertisements are getting triggered when you attempt to stream on demand content.

Since the ability to stream content on demand is only an option with Pandora Premium, you will first need to watch an ad in order to do so with your Pandora Plus subscription.

For a complete explanation, check out the accepted solution to this thread.

Hope this helps! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

Tim47
Local Performer

Upgraded to Pandora Plus but still getting ads. How does this get fixed?

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AdamPandora
Moderator
Moderator

@Tfr4real I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Whatapain
Local Performer

I pay for plus, but yet some content I still have to watch ads to play? I get Apple music with my cell phone plan and they don't ask you to watch ads for the same content

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AdamPandora
Moderator
Moderator

@Whatapain I moved your post over to this existing thread: Still hearing ads with Pandora Plus

It looks like these advertisements are getting triggered when you attempt to stream on demand content.

Since the ability to stream content on demand is only an option with Pandora Premium, you will first need to watch an ad in order to do so with your Pandora Plus subscription.

For a complete explanation, check out the accepted solution to this thread.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos