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Switch to Premium Family when upgraded through Google

shawn9520
Local Performer
‎02-09-2026 06:20 AM

I am on monthly premium plan and its telling me I have to wait because I used Google play to pay. I agree makes no sense to wait. 

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AdamPandora
Community Manager
Community Manager
‎02-09-2026 08:37 AM

Sorry for any trouble, @shawn9520.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.29.26)

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AdamPandora
Community Manager
Community Manager
‎02-09-2026 08:37 AM

Sorry for any trouble, @shawn9520.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.29.26)
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