T-mobile trial not reflected on my account

[aprosenthalcoop]

I signed up for a free trial through T-mobile https://www.t-mobile.com/tv-streaming/pandora-premium-deal but my Pandora account does not reflect the upgrade. Jorge, case support specialist someone would email this afternoon but I never heard from anyone. Case #:04707673.

[AdamPandora]

@aprosenthalcoop I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!

[aprosenthalcoop]

They were not helpful and he did not provide an email for me to reply to with the information requested. In the mean time I have updated my mobile provider account  with the same email used to register my Pandora account.