Unable to add accounts to Premium Family plan

[FLP81]

I am unable to add family members under Premium Family plan. 

Moderator Edit: Edited title for clarity

[AdamPandora]

@FLP81 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Juinlamb]

Hello, I am unable to add family members as well. Is there a way to do so?

[AdamPandora]

@Juinlamb I do see you have sent out one invitation so far, however that user has not accepted the invitation yet.

I've gone ahead and added that user to the plan for you. They should now be good to go.

To invite additional users to your family plan:

1. Make sure you're logged in with your primary account (the one you used to upgrade to Premium Family);
2. Visit the Subscription section of the account.
3. Select Manage Family to view the main family plan management page;
4. Send a family plan invite to an email address your family member can access, even if it's different from the email address on their Pandora account. (They'll be able to enter the login information for their Pandora account later, even if its under a different email.)
5. Have them open the invite email, and follow the prompts to add their Pandora account to your family plan.

If you run into any other issues, please let me know.