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Unable to upgrade

vlrowley
Local Performer

I am trying to upgrade and it’s not taking my payment.  I have tried 2 different cards and I have checked with my bank and they aren’t denying it. 

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AdamPandora
Moderator
Moderator

@vlrowley I'm showing the account connected to your Community profile is currently upgraded to Pandora Plus.

To clarify, are you running into issues upgrading to Pandora Premium?

If so, could you tell me a bit more about what is happening?

  1. Is there an error message? If so, what does it say?
  2. Can you provide me with a screenshot of the error message as well?

Let me know.

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