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Upgrade and free trail

Kitsteph
Underground

(I tried posting this question earlier, but somehow it didn't work, I think.)

Last week (Sept. 15; today is the 21st) I bought a Premium subscription.  Today my husband, who has a Plus subscription, is considering upgrading to Premium.  If we go to Premium Family, that will save us some money.  My question is this: is it possible for me to make this upgrade to Premium Family without losing my free trial, since I have only had it for a few days?

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AdamPandora
Moderator
Moderator

@Kitsteph I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

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