Upgraded to Premium but only receiving Plus benefits
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am paying for Pandora Premium, but only seem to be getting the Pandora Plus benefits. Originally I was able to enjoy all the benefits of the Premium package, but that has now changed. How do I get the package
Moderator Edit: Edited title for clarity
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@tsherrell I'd be happy to help with any questions you have, but I will need additional information to do so.
Can you explain your issue a bit further?
What benefits of the Premium subscription are you unable to utiilize?
The more details you're able to provide, the better equipped I'll be to help.
I look forward to hearing back.
Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (3.31.25)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for getting back to me. At first, I was able to listen to any of my
Pandora channels offline. Now I am only able to listen to 3 channels
offline and the playlists that I have created. I believe that these are the
benefits that people who pay for Pandora Plus receive. My account shows
that I pay for Pandora Premium and I would like to have the benefits that I
am paying for. Is there anything that can be done or do I need to change my
subscription? Please let me know if there are specific questions that need
to be answered.
Thom
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@tsherrell You'll first need to download any stations you want to listen to offline before they become available in offline mode.
If you are currently only showing 3 stations when in offline mode, I recommend downloading any others you'd like to see there.
To download music for offline listening:
- Search for an artist, station, playlist, album, or song you would like to download, and click on its name to visit its backstage page.
- Tap the Download icon to add it to your offline collection.
Hope this helps!
Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (3.31.25)

