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Why can't I cancel my subscription through Google Play?

prestonketel
Local Performer

I am going to the subscription menu like the cancel instructions say but its not giving me an option to switch plans or cancel my subscription. Instead it keeps referring me back to Google Play. I'm stuck in a loop. Please help asap. 

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AdamPandora
Moderator
Moderator

@prestonketel I do see your account us currently upgraded through Google Play.

Check out this thread for instructions on how to cancel your subscription through their service: Manage subscription: Google Play

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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AdamPandora
Moderator
Moderator

@prestonketel I do see your account us currently upgraded through Google Play.

Check out this thread for instructions on how to cancel your subscription through their service: Manage subscription: Google Play

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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