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Will I be double charged?

adv41t
Local Performer

(Got email saying I'll be (double?) charged at trial's end (already was soon a trial started)

Annual, PayPal)

Same thing shows in the Subscription section of the Pandora website, that I'll be charged $164.89 + tax unless I cancel. The exact same amount was charged via PayPal soon as trial began. Is it normal to receive this email and then simply not get charged if you've already paid?Got email saying I'll be (double?) charged at trial's end (already was soon a trial started)

Moderator Edit: Edited title for clarity

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2 Replies

AdamPandora
Moderator
Moderator

@adv41t I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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adv41t
Local Performer

Got a probably copied and pasted "You won't be charged before the end of the trial and can cancel anytime" in response, completely ignoring that I had ALREADY been charged, didn't mean to cancel and was simply trying to avoid a double charge. Far from solved

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