Yearly subscription early cancelation

[Billymsu77]

I have already paid for my yearly subscription. It will renew in March 2023. I want to cancel it now. Will I get refunded for the portion of the year I didn’t use?  Also, why is there no “contact  us”?  That chat does not work. 

[AdamPandora · Accepted solution]

@Billymsu77 For future reference, check out this thread for instructions on how you can get in touch with our support team: How to contact customer service?

In the meantime, I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!