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adds on new speaker

lpocius
Local Performer

I am paying $4.23 each month for an ad free subsription.  It works fine on my Apple phone.  I just got a new Bose speaker with the "Alexa" feature and, although Pandora plays fine with the speaker, I get ads.  How do I get ad free Pandora on my new Bose? 

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Re: adds on new speaker

AlyssaPandora
Moderator
Moderator

@lpocius Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

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You should be able to listen ad-free from your new speaker, if you have a subscription. 

I've checked in with our User Support team, and it appears that you may not have a subscription associated with your account at this time.

I'll have a member from our team reach out to you via email to assist with your account and subscription.

Thanks for your patience during this process!  🖥

 

Alyssa | Community Moderator

Let's talk music in Community Chat

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