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annual fee

starharvest
Local Performer

My bank didn't recognize the transaction and stopped payment on my Pandora.com annual fee that came due today, I updated my payment information to be sure it will not happen again.

Does Pandora have a grace period to repeat the card transaction? 

I tried to get in touch with Pandora directly but that is time consuming as there is no live chat or phone help. They claim they will email me.

I don't want my subscription to expire and lose my years of building beautiful playlists!

Vic

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AdamPandora
Community Manager
Community Manager

@starharvest Sorry for the trouble you were having with your subscription.

I took a look at your account and do see you were able to successfully update your card on file to keep your Pandora Premium subscription running.

Was there anything else you needed assistance with?

Let me know.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.29.26)

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AdamPandora
Community Manager
Community Manager

@starharvest Sorry for the trouble you were having with your subscription.

I took a look at your account and do see you were able to successfully update your card on file to keep your Pandora Premium subscription running.

Was there anything else you needed assistance with?

Let me know.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.29.26)
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