can't invite family members to new plan

[Outlander81]

When I click the "invite family members" link in the email it sends me to the Google play store to download the Pandora app. There's not an option to invite family members.

In the app when I go to the profile menu there's no option to manage my family either. 

[AdamPandora · Accepted solution]

@Outlander81 Sorry for the trouble you are having with your family plan.

You should be able to invite someone to your family plan with the following steps:

1. Make sure you're logged in with your primary account (the one you used to upgrade to Premium Family);
2. Visit the Subscription section of the account.
3. Select Manage Family to view the main family plan management page;
4. Send a family plan invite to an email address your family member can access, even if it's different from the email address on their Pandora account. (They'll be able to enter the login information for their Pandora account later, even if its under a different email.)
5. Have them open the invite email, and follow the prompts to add their Pandora account to your family plan.

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I have also created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!