how to change card on file

[gene829]

how do i change my debit card on file

[AdamPandora · Accepted solution]

@gene829 It looks like the Pandora subscription on your account has already expired.

You can only access and edit your payment info if you have an active subscription. You will be able to provide your new payment information when you upgrade your account again from the Pandora website.

Next, confirm you are logged in with the correct email address. Then, choose your subscription and update your credit card information on the Upgrade page. Please note that any applicable Tax will show in the Order Summary box.

I hope this is helpful. Let us know if you have any more questions or concerns. 

[marthawturner]

My cred0t card was lost ir stolen Need to add new credit card Please tell me how

I

[AdamPandora]

@marthawturner I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

[gene829]

Something wrong with my card on file?

what email?  did not get one...................

[gene829]

what email?  did not get one...................

[AdamPandora]

@gene829 Sorry for the confusion. 

That last message was not meant for you - since you are subscribed to this Community thread, you will receive notifications whenever a message is posted here.

You can unsubscribe from email notifications by clicking on your profile icon in the top right corner.

Click on My Settings > Click on Email > Under Email Settings, check the box next to 'Don't send me any community emails' - don't forget to hit Save when you're done.