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No subscription showing in Google Play to cancel

stopwastingtime
Local Performer

As it states. I cannot unsubscribe on the pandora website, it says I must do it through Google play. I never subscribed to it through Google play and it does not show it there. You should allow people to unsubscribe on your website this feels purposefully difficult.

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AdamPandora
Community Manager
Community Manager

@stopwastingtime Sorry for the trouble you are having canceling your subscription.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (5.26.26)

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AdamPandora
Community Manager
Community Manager

@stopwastingtime Sorry for the trouble you are having canceling your subscription.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (5.26.26)
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