Thank you to everyone who has shared ideas and participated in our Community over the years. On August 4, 2026, the Community Ideas Board will be retired. If you have questions or would like to share your thoughts about this change, please visit this thread to join the discussion.
@alanD1 To clarify, are you looking to add an additional member to your subscription?
Or are you looking to sign into your existing account on a new device?
If you are simply trying to sign into your account on a new device, just make sure to use the same email address and password that is associated with your upgraded account.
Let me know.