Billing issues/App issues

rreeddmmaann64
Local Performer
‎01-31-2025 04:35 PM

Would like to cancel my subscription with Pandora, cannot use the app for some reason, haven’t been able to for awhile now, paying for something I can’t use, I cannot get into any Apple application to remedy the issue 

xx is the best way to communicate for me, since there is a issue with getting into App’s

Moderator Edit: Personal info

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AdamPandora
Community Manager
Community Manager
‎02-03-2025 06:45 AM

@rreeddmmaann64 Nice to see you around the community.

While we do not provide phone support, I do see our support team reached out to you via email after you posted your original message here. Their email was sent on 1/2/25.

This being said, I'm happy to provide assistance here.

 

Canceling your subscription through Apple: 

You can find instructions on how to cancel your subscription through Apple here: Manage subscription: Apple (iTunes)

App issues:

You also mentioned having issues with the Pandora app.

Could you tell me a bit more about what is happening?

If you are on a device, what is the make and model (and carrier, if applicable)?

  1. Is there an error message? If so, what does it say?
  2. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

Adam | Community Moderator
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