cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Activation code needed?

Stevemcw720
Local Performer

I have an iPhone 13. My pandora account is looking for my activation code?? I have Pandora Plus. Where do I get this code??

Labels (1)
0 Kudos
1 Reply

MariaPandora
Moderator
Moderator

Hi @Stevemcw720, welcome to the Pandora Community!

Pandora accounts follow the email address, not the device or phone number, so you can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

The Device Activation tab, which may be where you are seeing the code request, is for activating your Pandora account on in-home devices such as Smart TVs, Blu-ray players, etc. These devices generate codes that need to be entered on a separate device for activation.

If you're attempting to activate Pandora on your iPhone with a code, you already have simply by signing into the app with your Pandora account email address and password.

If you'd like to activate Pandora on an in-home device, such as a Smart TV or Blu-ray player, you can do so using the following steps:

  • Launch the Pandora application
  • Select New User
  • An activation page will appear with a code - leave this code up on the device screen as you continue
  • From the web: Visit pandora.com/[brand of device] and enter the activation code there (e.g. www.pandora.com/samsung)

Alternatively, from a mobile device: Open the Pandora app and go to Settings, then tap Device Activation and enter the code. Then select Continue on the in-home device.

If you need assistance with logging into your account, please let me know and I can create an email support case for you.

0 Kudos