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Always buffering!

anniec123
Local Performer

My stations won’t play with data anymore. I tried reinstalling the app, rebooting my iphone, toggling cell data switches in settings and specifically under pandora and nothing works. 

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AlyssaPandora
Community Manager
Community Manager

Hey there, @anniec123. 👋

I'm very sorry to hear that you're experiencing buffering while listening.

It sounds like you've tried the following steps from your iPhone:

  • Go to your iPhone Settings.
  • Tap on Cellular, then toggle Cellular Data off and back on.
  • Finally, confirm the Pandora app is toggled on under Use Cellular Data For:

++

Could you tell me more about your device?

  • Device & Generation: (e.g. iPhone 7)
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Let me know. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (09.30.24)

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AlyssaPandora
Community Manager
Community Manager

Hey there, @anniec123. 👋

I'm very sorry to hear that you're experiencing buffering while listening.

It sounds like you've tried the following steps from your iPhone:

  • Go to your iPhone Settings.
  • Tap on Cellular, then toggle Cellular Data off and back on.
  • Finally, confirm the Pandora app is toggled on under Use Cellular Data For:

++

Could you tell me more about your device?

  • Device & Generation: (e.g. iPhone 7)
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Let me know. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (09.30.24)
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