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Apple Watch: Songs Skips with Crown Button

fordtexasracing
Local Performer

All of a sudden trying to control the volume with the crown button on my Apple Watch causes the song to skip and/or the volume to go to zero. It never used to do this and it is EXTREMELY aggravating.

 

mod edit: changed title for clarity

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1 Solution

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AlyssaPandora
Moderator
Moderator

Hi there, @fordtexasracing. 👋

Sorry to hear that this is happening during your listening sessions.

Let's try some troubleshooting steps to see if we can resolve this.

First, try restarting your iPhone and Apple Watch. Press and hold the side button to power it off, and then do the same to power it on again.

If you're still having trouble, try the following steps to uninstall and reinstall the Pandora app on your watch:

  1. Go to the Watch app on iPhone.
  2. Scroll down and find Pandora.
  3. Tap Pandora then disable the Show App on Apple Watch toggle.
  4. Finally, switch the toggle back on to begin reinstalling the app.

Let me know how it goes. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

View solution in original post

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AlyssaPandora
Moderator
Moderator

Hi there, @fordtexasracing. 👋

Sorry to hear that this is happening during your listening sessions.

Let's try some troubleshooting steps to see if we can resolve this.

First, try restarting your iPhone and Apple Watch. Press and hold the side button to power it off, and then do the same to power it on again.

If you're still having trouble, try the following steps to uninstall and reinstall the Pandora app on your watch:

  1. Go to the Watch app on iPhone.
  2. Scroll down and find Pandora.
  3. Tap Pandora then disable the Show App on Apple Watch toggle.
  4. Finally, switch the toggle back on to begin reinstalling the app.

Let me know how it goes. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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